Panasonic KX-TDE 100/200 Converged Hybrid IP PBX System
The design of the KX-TDE100/200 allows your business to expand your system as your needs grow by plugging in additional cards and telephones to the plug-in architecture. All of the expansion card slots are universal, so that any card can be plugged into any universal slot, allowing maximum use of what’s available within the cabinet. In terms of maximum system capabilities the KX-TDE100 can offer up to 96 ports and the KX-TDE200 can offer up to 192 ports with 128 wireless phones (KX-TD7690, KX-TD7680)
All of the Panasonic KXDT, KXNT, KX-7000, 7200, 7300, 7400, 7600 and 7700 series digital or IP proprietary phones work with the KX-TDE100/200 systems, so if you already own a Panasonic system with one of these phone series it will be inexpensive to upgrade to another system which may be larger or have additional capabilities. And, while you are upgrading, don’t forget that the KX-TDE100/200 can also be easily upgraded to the Panasonic multi-cell wireless telephones so it’s easy to keep on top of things in a busy working environment.
Additionally, these systems have a small, compact design, but this does not diminish their capabilities. A state of the art engineering design has enabled the production of a small system that provides for a large amount of features while taking up less room than traditional PBX designs. The KX-TDE100 and 200 allow you to add a new level of security to your business with the support of optional door intercoms and electrical contacts that permit you to control an electric door strike or any other compatible electric device through the phone. Each door intercom has its own distinctive ring and LCD display information so you can easily identify which door phone has bee activated. The KX-TDE100 supports up to 8 door phones and the KX-TDE200 supports up to 16 door phones.
The KX-TDE systems also support SIP trunking.
If you are designing your company’s private telephone network or simply connecting the PSTN, the KX-TD systems has a wide variety of cost-effective options to choose from to meet your specific requirements:
- T1 and ISDN Primary Rate Service
The system’s T1 or ISDN Primary Rate service allows 2 pairs of wires to be electronically divided into 24 channels, which eliminates the need of running separate lines and provides an extremely cost-effective way to connect the system to the telephone company’s central office.
- Voice Over IP
The KX-TDE IP PBX system can be equipped with an optional VOIP card that permits you to connect the system to your existing data network providing an inexpensive alternative to route calls between two KX-TDE IP-PBX systems. Now you can connect two locations across town or across the country at a fraction of the cost.
Digital Voice Mail Integration
The KX-TDE100 and the KX-TDE200 feature built-in software that digitally integrates the Panasonic voice processing systems. Thus providing proprietary high-speed communication between the PBX system and the voice processing system. There are 5 voice processing models to choose from, each containing a built-in auto attendant, interview service and voice mail.
You can now ring your cellular phone (or up to any 3 outside numbers) at the same time as your desk phone increasing the likelihood that someone calling your desk phone will be able to reach you This is especially useful to someone who travels much of the time or works from a home office
Secure Digital (SD) Card
Reliability is key with any telephone system. The system software and local database information are stored permanently on the removable Panasonic secure digital SD card. If for some reason the system suffers a catastrophic failure, you can be assured that all the important information on your system can be easily loaded back into the system from the SD card. In addition, the SD card makes it a simple task to upgrade the system with new features.
Popular Features Include:
Caller ID/Call Logging
Caller ID displays the incoming caller’s phone number, or name and number (if provided by the local phone company), when used with a Panasonic system display phone. The user at each extension can log up to 30 answered calls, while unanswered calls are logged automatically. Logged calls can be called back by going off-hook while viewing the INFO screen and pushing the redial key. There are also up to 1000 programmable entries of name and number for Caller ID service that can be administered by either the user or the system programmer.
Programming and Maintenance
Panasonic certified technicians have multiple password protected access points to program the system and perform maintenance. The system is equipped with a built-in RS232 and a USB port for onsite access. The system can also be set up so it can be accessed remotely via an optional dial up modem or through the Internet.
The KX-TDE100 and KX-TDE200 systems allow the user to have multiple conference calls from 3-party up to 8-party calls at the same time. This feature can prove to be quite beneficial for those who do a lot of conference calling within the same company and may otherwise need an external conference service.
Universal Call Distribution (UCD)
Having Universal Call Distribution is an inexpensive alternative to adding an additional call center. With Universal Call Distribution incoming calls are evenly distributed to operators or agents logged into a specific UCD group, such as required by a travel office, customer support center, etc. Four different outgoing messages can be recorded and played back in a cycle, and a separate extension can be assigned for overflow calls. Members of a UCD group also have the capability to temporarily remove themselves from the group. This allows members to go to lunch or finish paperwork before taking another call. They can then return to the group when they are ready to answer calls.
Direct Inward System Access (DISA)
With the optional KX-TDA0191 4-Channel Message Card, the KX-TDsystems allow an outside caller to access specific system features without operator assistance, as if the caller had an extension in the system. The outside caller can have direct access to the following features: single-digit access to extension, outside party calling, intercom calling to an extension, modem (for remote system administration), external pager, phantom extension and extension group. Additionally, callers can be required to dial a security code to access extensions or the system’s outside lines.
Telephone Application Programming Interface (TAPI) Compliant
TAPI compliance allows the user to connect their computer to the network system. It is a set of files and specifications for using telephony in a Windows® environment. This standard program interface lets you and your computer “talk” to each other and there by allow integration of the telephone and computer systems over telephones to people or phone-connected resources almost anywhere in the world.
Account codes can help manage your telephone expenses by identifying incoming and outgoing external calls for accounting and billing purposes. The system can be programmed to force the use of an account code or not. The account code is appended to the Station Message Detail Recording (SMDR), which is very useful for billing back clients, or to simply keep record of the time spent on the telephone for a specific project.
System Speed Dialing
The KX-TD systems provide up to 1000 tenant and 2000 system speed dialing numbers (24 digits long for each) for all extension users. Both the user and the system administrator can program system speed dialing numbers and names. Additionally, some telephone models, allow you to scroll through the speed dial list and simply hit the speakerphone key to dial the number. This feature can be used for both system and personal phone numbers.